Definition & nature of IR – participants in IR -factors influencing IR – objectives – approach/theories – causes of poor industrial relations – IR in BD: overview & challenges, Trade Union Definition & nature – objectives –advantages & disadvantages of TU – reasons why workers do not join TU – steps to make TU effective – Unionization of white collar group, Industrial dispute/ unrest Definition ID – forms of unrest – financial, psychological, political and other causes of industrial unrest – unfair labor practice by management – unfair labor practice by unions, Collective bargaining Definition - characteristics – purpose – activities – union & manager’s objectives in CB - process of collective bargaining – bargain able issues, Labor court and ILO with select provisions from Labor law BD 2006, Grievance handling Definition – why grievance handling – causes of grievance – steps in handling grievance – machinery of handling grievance