Introduction to product and service innovation The role of new forms of product & service innovations in firms and their contribution to the firms competitive advantage Concept generation & product specification Concept selection & testing Opportunity identification and identifying customer needs Product architecture & prototyping Product and service design Design for 'x' approaches Product development economics. Best practices" in managing new products and services Product launch decisions (business to business and consumer) Post Launch evaluations Contingency Planning, Product discontinuation, Public issues in NPD Mapping of CLOs with Program Learning Outcomes (PLOs